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Home: FAQ

Do you accept health insurance?

Yes! We take many insurance plans, please reach out to us directly and we will verify your insurance benefits prior to your first session. In order to provide this elevated service we will bill through your out of network benefits and submit all of the paperwork on your behalf.

Do I need a Doctor's referral?

No! Your therapist will perform a comprehensive evaluation and if there is any need for you to see a physician they will help you schedule with a physician specializing in your injury.

Do you work with kids?

What types of conditions do you treat?

Yes! We love working with kids and strongly believe that they deserve the same high quality care. Our children are not just little adults which is why we have an industry leading pediatric specialist to ensure they quickly reach their goals.

What is your new patient procedure?

New Patients will receive instructions via email prior to their first visit. This will include a health history questionnaire and consent for treatment.

We work with adults, adolescents, children, toddlers, newborns & geriatric patients. With our adult population we primarily treat sports/orthopedic conditions. For our pediatric patients we treat the entire spectrum of pediatrics from torticolis, brachycephaly, developmental delays & neurological conditions to sports and orthopedics.

How long is a typical session?

What does a typical session look like?

The first session is an evaluation where we perform a thorough review of medical history, assess your injury, strength & range of motion. We discuss goals, review and begin implementing the treatment plan. 

Each subsequent session will proceed with our treatment plant making adjustments as necessary to help you progress quickly. The vast majority of Rehab It sessions will include both a guided exercise component and manual hands on treatment and a program for home.

Do you have a cancellation policy?

For adults, each sessions is about 60 minutes but treatment times vary based on the individual patients needs. For our pediatric patients, most are not able to tolerate a full 60 minutes of treatment. Therefore most pediatric sessions are 30-45 minutes.

How often do you have to come to physical therapy?

Most patients come 1-2x/wk. There is no one size fits all response to this question. The benefit of one-on-one physical therapy is we customize the treatment to your specific needs. We will work together to find a program that fits your lifestyle while getting back to doing the activities you love as quickly. 

While we completely understand schedules change, please keep in mind we reserve a full hour for your session. No-shows and late cancellations may be subject to a cancellation fee.

Do we have to wear anything specific to our first session?

Do you offer Telehealth Services?

Yes, we do. Virtual sessions for patients outside of CT are wellness based services and are a great option for people who are unable to come for an in person session or whose schedules prohibit it.

Anything that you are comfortable in and can move easily in for your evaluation. Most patients prefer to be in work-out clothes and sneakers but it is not required.


All material provided on this website is designed for educational and informational purposes only and should not be used to replace the care of a health care professional. Do not rely on any of the information for diagnosis or treatment. It is recommended that you visit a qualified health care professional for individual and personal attention.

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